In readiness for the increasing workload, GT Electrical of Hull took delivery of two more new Citroen Berlingo vans today, 16th December 2005.

Shop manager, Nigel said:

"With the increased workload over the last few months, we need them to support our customers, with deliveries and repairs."

Sign writing, already done for the 2 older vans, will soon be booked in. He added:

"We've a new logo and graphics for the new vans to take us into 2006. More will be revealed in 2006 as we relaunch the website and our online presence. "

09:30 - 30 September 2005

Hull: A Hull firm has won first place in the kitchen appliances category of the Total Excellence and Quality (TEQ) awards 2005.

It is the third year in a row GT Electrical has won the accolade.

The TEQ awards are administered by Domestic & General, the UK's largest specialist provider of breakdown protection for domestic appliances, electronic equipment and gas central heating systems.

The awards were established in 1998 and criteria include how politely and efficiently the initial call requesting the repair was handled and how punctual, efficient and courteous the repair engineer was.

GT Electrical owner Vivienne Bell said: "We have continued to concentrate on giving the best service to our customers whatever the nature of their repair and type of appliance."

Reproduced from an article featured on this is hull and east riding

Hull-based company, GT Electrical, has won first place in the kitchen appliances category of the Total Excellence and Quality Awards 2005. This is the third year in a row that the company has won this prestigious award, making it a hat-trick of awards. This is quite an achievement as it is the first time in this category that the first prize has gone to the same company.

The TEQ Awards are administered by Domestic & General, the UK's largest specialist provider of breakdown protection for domestic appliances, electronic equipment and gas central heating systems. The awards were established in 1998 and are widely credited as driving improved service standards throughout the repair industry.

The TEQ Awards result from the UK's largest independent survey of repair standards on domestic appliances. Domestic and General surveys customers annually on all areas of repair performance. Criteria include how politely and efficiently the initial call requesting the repair was handled and how punctual, efficient and courteous the repair engineer was whilst in their home. The company issued around 350,000 customer satisfaction questionnaires in 2004/5 and had a response rate of 40%. This survey has given Domestic & General a unique insight into the overall quality of repairer services across the UK.

GT Electrical, which covers the city of Kingston-upon-Hull and its environs, is celebrating its 3rd year of award-winning service to its customers. Proprietor, Vivienne Bell, commented:

"We are thrilled to be receiving another first place TEQ award this year. I said last year that we would like to make it three in a row, but I wasn't at all sure that we could do it. We have continued to concentrate on giving the very best service to our customers whatever the nature of their repair and type of appliance. We try to continually improve our service standards and will be going all out to win again next year."

Notes to Editors:

Domestic & General is the UK's largest specialist provider of breakdown protection for domestic appliances, electronic equipment and gas central heating systems. The company underwrites breakdown insurance policies for nearly 100 appliance brands, over 2,000 independent high street retailers and catalogue companies, and also operates a Quoteline service.

For more information, please contact the D & G press office on 020 8879 8580 or email pressoffice@domgen.com

It's best out of 3, as GT Electrical of Hull were again announced winners of the 2005 prestigious Total Excellence & Quality (TEQ) Award from Domestic & General.

As with last 2 years, more than 200,000 Domestic & General customers filled in post-repair questionnaire to pick out the best appliance repairers in the country. They marked GT Electrical on such points as:

• First contact with the repairer
• Punctuality
• Politeness
• and efficiency

Vivienne Bell, proprietor, said:

"I'm still shaking, I don't think it's sunk in yet! Winning this award for the third time reaffirms our reputation with our customers."

She went further by adding:

"I can't thank our customers enough, for again giving such positive feedback. "

WHEN your washing machine breaks down or your cooker goes on the blink, it can be a stressful time unless there's someone on the case to make the necessary repairs.

GT Electrical of Hull, based on Queen's Road, Hull, specialises in making repairs to all domestic appliances and prides itself on providing a first-class services to all its customers.

The business, owned by Nigel and Vivienne Bell, was first opened in 1971.

The couple have built a good reputation with the customers and local traders over the years and often receive thanks from their clients for the high standard of service.

The company also received the Total Excellence and Quality (TEQ) repairer customer service awrd for two consecutive years. "We always put the customer first, " said Vivienne. "That's the foundation of a business."

For more information call: (01482) 346781.

Reproduced from an article featured on this is hull and east riding.

At an evening reception and dinner, Vivienne and Nigel were presented with the Award for Kitchen Appliance Repairs. Commenting on the evening, Nigel said:

"We're back for the second year, something we never imagined this time last year. It truely recognises the continued team commitment to exceed our customer's expectations,"

He went further, adding:

"We are oberwhelmed with the positive feedback and views of our customers - the ones without whom we wouldn't be in business. The challenge now is to repeat this for 2005."

Vivienne Bell, proprietor, added:

"As I said last year, it's a phenomenal boost knowing that our customers appreciate all we do, and gave us such good feedback 2 years on the trot."

The award and crystal bowl have taken pride of place back at GT Electrical's Hull offices alongside last years trophy, a further reminder of all the hard work put in by the team every day.

A full report and details can be found via the Domestic & General website, or directly - Domestic & General TEQ 2004

It's 2 in a row, as GT Electrical of Hull were announced winners of the 2004 prestigious Total Excellence & Quality (TEQ) Award from Domestic & General.

As with last year, more than 200,000 Domestic & General customers filled in post-repair questionnaire to pick out the best appliance repairers in the country. They marked GT Electrical on such points as:

• First contact with the repairer
• Punctuality
• Politeness
• and efficiency

Vivienne Bell, proprietor, said:

"I honestly can't believe it! Winning this award for the second time, it's put the spotlight on us well and truely."

She went further by adding:

"I would just like to again thank all our customers for giving such positive feedback, and hope we can live up to the high standards in the coming year and make it 3 out of 3!"

After a years sterling service the GT Vans are still running strong. Shop manager, Nigel said:

"They're working hard every week taking parts and machines the length and breadth of the county."

Sign writing has been held up due to the sheer volume of work. He added:

"We simply can't afford to take them off the road at the moment, we've been snowed under with work the minute we had them out on the road. They're bigger, quicker, and more economical. An all round winner really!"

At an evening reception and dinner in the delighful surrondings of Newmarket, Suffolk, Vivienne and Nigel were presented with the Award for Kitchen Appliance Repairs. Commenting on the evening, Nigel said:

"Winning this award is recognition of the sheer commitment of the team to provide excellent customer service,"

He went further, adding:

"We are particularly happy to win this award because it represents the views of the people that matter most - our customers. We will continue to provide our quality service and look forward to even greater success in the future."

Vivienne Bell, proprietor, added:

"As I said last month on discovering we'd won, being are a small family business it's a great boost knowing that our customers appreciate all we do, and gave us such good feedback."

The award and crystal bowl have taken pride of place back at GT Electrical's Hull offices, a reminder of the evening and all the hard work put in by the team every day.

A full report and details can be found via the Domestic & General website, or directly by clicking here

In one of the largest independent survey of domestic appliance repair standards in the UK, GT Electrical of Hull came out on top today, winning the prestigious Total Excellence & Quality (TEQ) Award from Domestic & General.

Nearly 200,000 Domestic & General customers filled in post repair questionnaire to pick out the best appliance repairers in the country. They marked GT Electrical on such points as:

• First contact with the repairer
• Punctuality
• Politeness
• and efficiency

Vivienne Bell, proprietor, said:

"It's a fantastic achievement, winning this award for the first time. We are a small family business based on the personal touch, and it's nice to know that our customers appreciate this with the presentation of this award."

She went further by adding:

"I would just like to thank all our customers for giving such positive feedback, and look forward to continuing that level of service throughout 2003."

Nigel took delivery of the new Citreon Berlingo van's in late December and both have now been running for just over 3 months. Apart from a couple of little niggles in the New Year they're doing sterling work delivering our staff to your door in quicktime.

Sign writing is underway, so keep your eyes out for them on the streets of East Yorkshire and North Lincolnshire!