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UK Whitegoods Trade Association

GT Electrical - Repairing cookers and washing machines for over 30 years

Repairing domestic appliances for over 35 years

Covering East Yorkshire & North Lincolnshire

DASA - Domestic Appliance Service Association
News Archives: 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009

December 2008

"We´re going to need a bigger van. . ."

After over 3 years sterling service, the fleet of Berlingo vans have made way for new Volkswagen Transporter vans.

The new Transporter van has twice the carrying capacity of the Berlingo, meaning more spares and new appliances being carried. "It gives us the benefit of not having to arrange a second call to complete a repair, or deliver a replacement appliance" said owner Nigel Bell.

New Van

GT Electrical Appointed Delonghi Kenwood Small Appliance Agents

De'Longhi Kenwood appointed GT Electrical of Hull as their repair agents for the East Yorkshire area.

GT Electrical are now in the position to offer waranty repairs for their range of Kitchen Appliances, including:

  • Coffee Machines (inc Perfecta) and Kettles
  • Table Top Ovens, Waffle Makers, Toasters, and Fryers
  • Convector and Fan Heaters, Electric Fires and Stoves, Air Treatment, Ironing and Floorcare

Further details on De'Longhi products can be found on the De'Longhi website.

Further details on Kenwood products can be found on the Kenwood website.

De'Longhi Logo

Kenwood Logo

Kenwood Logo

GT Electrical Freephone Number Withdrawn

The Freephone 0500 60 20 26 number for GT Electrical is no longer valid. To contact the shop call 01482 346781.

September 2008

Hull Electrical Repairer Succeeds Again at National Customer Service Awards

Hull based kitchen appliance repairer GT Electrical has been commended at the 2008 Total Excellence and Quality (TEQ) Awards for outstanding customer service. Beating hundreds of other repairers, the Queens Road based repairer was championed as a company which provides exceptional service to its customers.

Now in their 11th year, the TEQ Awards, administered by appliance plan specialist Domestic & General, are based on feedback from over 400,000 questionnaires sent out annually across the UK to customers post repair. The survey examines the complete repair process from call handling through to efficiency and politeness of the repair agent. GT Electrical prides itself on providing is customers with complete satisfaction.

GT Electrical, now in their 37th year of trading, are certainly dedicated to their customers, as their success at the last six TEQ Awards clearly shows. This latest achievement highlights the repairers commitment to providing first class service year on year.

Proprietor, Nigel Bell, commented,

"It's a great honour to receive yet another TEQ award in recognition of our commitment to customer service. We strive for complete customer satisfaction with every repair, no matter what the type of appliance or nature of the repair."

G T Electrical, which covers the city of Kingston-upon-Hull, East Yorkshire, Nottinghamshire and Lincolnshire, from its offices at 25/26 Queens Road, has provided repairs for its customers for over 36 years. The company can be contacted on tel: 01482 346781 or email info@gtelectrical.com

Nigel Bell and Laura Page, of G T Electrical, Hull

Nigel Bell and Laura Page, of GT Electrical, Hull, with the award

TEQ Award
TEQ Award
TEQ Award
TEQ Award
TEQ Award
Domestic & General Logo

 




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